Licensing (13)

Why is the Prizm service not starting after I apply my PrizmDoc Cloud license?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:24 AM by Alsabana Sahubarali
When entering the S3 bucket name in the Accusoft Customer Portal, is it case sensitive?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:24 AM by Alsabana Sahubarali
How do I upgrade one or more of my PrizmDoc or other cloud portal licenses?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
What specific rights are required on an AWS S3 bucket for PrizmDoc Cloud licensing to work?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
Do PrizmDoc evaluation licenses have MSO/Microsoft Office enabled?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
When attempting to license my PrizmDoc server, I get an error that I don't have permission to write to the file, what's happening?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
Prizm ActiveX Viewer: Locating License Information

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
Is there a way to remove mailto: links from a PDF after converting a MSG file to PDF using PrizmDoc?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
Are all features of PrizmDoc Cloud included with transaction and subscription purchases?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali
Why am I seeing an error in pccerrors.log file stating "CloudLicenseValidationFailed"?

Created by Alsabana Sahubarali, Modified on Wed, 8 Oct, 2025 at 5:25 AM by Alsabana Sahubarali